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Geoffrey Milton

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Addressing antisocial behaviour in communities: How mediation and conflict management coaching can help

In a recent article by Thames Valley Police Force, they announced the launch of a dedicated anti-social behaviour (ASB) mediation service, which will be available to all communities across the Thames Valley. Here, Geoffrey Milton, founder of All About People discusses that whilst the police play a crucial role in addressing these issues, there is also a significant place for mediation and conflict management coaching to support community harmony and resolve conflicts before they escalate.

What is antisocial behaviour?

Antisocial behaviour (ASB) is a persistent problem in many communities, affecting the quality of life for countless individuals. It encompasses a wide range of actions, from aggressive or noisy behaviour to neighbourhood disturbances involving drugs, abandoned cars, or animals. 

Antisocial behaviour is defined by UK law as ‘behaviour by a person which causes, or is likely to cause, harassment, alarm or distress to persons not of the same household as the person. (Antisocial Behaviour Act 2003 and Police Reform and Social Responsibility Act 2011). This can manifest in various ways, including:

Personal ASB: Targeting specific individuals or groups.

Nuisance ASB: Causing trouble, annoyance, or suffering to a community.

Environmental ASB: Actions that affect the wider environment, such as public spaces or buildings.

Examples of antisocial behaviour range from abandoned vehicles and noise disturbances to littering, trespassing, and even street drinking. These behaviours not only disrupt daily life but can also lead to a deterioration in the sense of safety and community well-being.

The government’s action plan on antisocial behaviour

The UK government has implemented a comprehensive action plan to combat antisocial behaviour, emphasising that it is not merely a nuisance but a serious issue that can erode community trust and quality of life. The plan focuses on three key areas:

1. Urgency in response: Introducing hotspot policing in the worst-affected areas and rolling out an ‘Immediate Justice’ service to ensure that perpetrators swiftly repair the damage they’ve caused.

2. Zero-tolerance approach: Cracking down on illegal drugs and introducing tougher laws to make it easier to evict persistently disruptive tenants.

3. Empowering communities: Providing the police and local agencies with the tools they need, including higher fines for littering and graffiti, and investing in positive activities for young people in affected areas.

This action plan, supported by significant funding, aims to restore pride in communities by ensuring that antisocial behaviour is dealt with promptly and effectively.

The role of mediation and conflict management

“While the government and police are pivotal in tackling antisocial behaviour, there is also a vital role for mediation and conflict management within the community” says Geoffrey. “All About People has extensive experience in delivering effective outcomes in community mediation, having worked with organisations such as Ealing Mediation Services, Tower Hamlets Mediation Project, and the Bloomsbury Network. Our goal is to use the skills and experience we’ve gained in workplace, civil, and commercial mediation to help communities resolve conflicts before they escalate into more serious issues.”

“Community mediation offers a structured and neutral space where parties can discuss their issues, understand each other's perspectives, and work towards a mutually acceptable resolution. This approach can be particularly effective in cases involving noisy neighbours, disputes over shared spaces, or even ongoing tensions within a community.”

“Moreover, our conflict management coaching provides individuals with the tools and strategies they need to handle conflicts constructively. By empowering people with these skills, we help prevent situations from deteriorating into antisocial behaviour.”

Why reporting antisocial behaviour to the police is essential

It’s important to note that while All About People is here to support communities through mediation and conflict management, our work is not a replacement for the vital role of the police in dealing with antisocial behaviour. If you’ve witnessed antisocial behaviour, it’s crucial to report it to your local police. The police have the authority and resources to take immediate action, particularly in situations where the behaviour is severe or poses a threat to safety.

Your neighbourhood can be an area where you live, work, or visit often. By reporting antisocial behaviour, you contribute to making these areas safer and more pleasant for everyone.

How All About People can help

At All About People, we’re committed to supporting communities in addressing antisocial behaviour through our mediation services and conflict management coaching. We also advocate for education within communities, helping people understand the impact of their behaviour and the importance of maintaining a peaceful and respectful environment.

If your community is facing challenges related to antisocial behaviour, or if you’re an organisation looking for support in dealing with these issues, we encourage you to reach out to us or other agencies. Together, we can work towards creating safer, more harmonious communities. Get in touch to find out how we can support you in addressing antisocial behaviour in your area.

Posted: 21st October 2024

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