All About People

Experts in Mediating Conflicts and Coaching

All About People offer dispute resolution services for both individuals and businesses. Our services are designed to support most kinds of conflict and dispute management. Have a look at our key areas of service below and contact us for more information and an informal discussion about your needs.

Mediation & Dispute Resolution

A confidential process that gives parties control over the outcome.

We focus on people as much as following the right process and aim to find solutions that last. Contact us to make a real difference.

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Conflict Management Coaching

Used by two or more parties to find a peaceful solution to their dispute.

Proactive coaching before a conflict arises can be a good investment. We have an internationally recognised approach.

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HR & Organisational Change

Managing change effectively reduces the risk of conflict and enables a smoother transition.

We can also support you on employee relations, including investigations, disciplinary and grievance matters.

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INSIGHTS

Tips for leaders and managers: Transforming workplaces by tackling conflict and promoting well-being
Work should always be a force for good. Yet, according to the 2024 CIPD Good Work Index: North of England report, one in four workers in the North of England has experienced workplace conflict in the past year. Many incidents, such as verbal abuse and harassment, go unreported, leave employees feeling unable to speak up which can impact their trust and relationship with their manager as well as mental health issues. Their 2024 report states that the proportion of employees who feel their work is a force for good, or who experience positive aspects of work (e.g., job satisfaction, fair treatment, or meaningful work) has fallen from 30% in 2019 to 25% in 2024.
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Encouraging employees to speak up about workplace conflict
Workplace conflicts often go unresolved because employees may hesitate to speak up, but managers, with HR support, can take proactive steps to foster open communication. Creating a culture where employees feel confident to voice concerns requires time and effort from both managers and staff. When managers actively listen and show generosity with their time and attention, it builds trust and collaboration that benefits everyone. While robust reporting mechanisms and escalation policies are vital, the focus should be on addressing issues early to prevent escalation. This month, we’re sharing two articles offering strategies for managers and employees to prevent and resolve workplace conflicts, following our mantra of ‘nipping issues in the bud’—practical life skills that benefit us all. Here, Geoffrey Milton provides actionable insights to empower individuals in addressing conflict effectively.
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Koyaanisqatsi – Life out of balance: Experiencing Philip Glass live in Portland
You may have read my previous piece on Naqoyqatsi, which I experienced in Dublin earlier in 2024. Now, I want to share my thoughts on Koyaanisqatsi, the first film in Godfrey Reggio’s trilogy, which I had the privilege of seeing in Portland, Oregon, in November last year. Having had time to reflect, I can now fully appreciate this extraordinary event.
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Workshop – First Aid: Conflict at Work

Learn how to master the art of conflict resolution with our expert-led workshop. Learn to identify and manage workplace conflicts, control emotional responses and turn disagreements into productive conversations.

Our workshop includes hands-on role-playing, practical exercises, and actionable strategies to help you foster a harmonious and productive work environment.

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What makes All About People the right choice for your mediation needs?

Geoffrey Milton's company, All About People, is here to empower you to agree just, ethical and value-based outcomes to disagreements, differing points of view and problem relationships. It is a stage of help which comes before and aims to avoid the stress and complications of litigation.

Mediation is about repairing and healing relationships in crisis by putting the 'people' before 'process'

Geoffrey has more than 25 years of experience in dispute resolution. His aim is to facilite honest conversations and to then identify and follow through on appropriate solutions.

Helping people in any situation

There are some key pages on this website aimed at helping people in any situation which you may find useful. If you cannot find the information you are looking for, just pick up the phone or contact us via our enquiry form to get in touch with a sympathic listener ready to provide advice and reassurance.

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Client Feedback

❝Geoffrey fully understands the challenges facing those managing conflict as well as those involved. He believes in building strong, trusted relationships that encourage conciliation and co-operation.❞

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Strategic Advice and Guidance for you and your organisation. Our accreditations:

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